Quality Assurance & Institutional Effectiveness
Manager Chancellor Office
Administrative
Type
FT
Qualifications
Experience
University Level
Department
Any Graduate
Chancellor
Reporting to
• At least three (3) years’ experience in related field
License
NA
Knowledge
• Secretarial best practices
• Organizational and environmental awareness
• Knowledge of basic office principles and processes including documentation
FT/PT
Skills
• Excellent Communication skill both verbal and written including proof reading and copy editing.
• Proactive with high level of organizing skill
• Time management
• Good analytical Thinking and problem solving skill
• Attention to detail.
• Office Application (MS Word, Excel, Power Point)
• Ability to prioritize workload in a busy environment and to work with a high level of autonomy
• High levels of professional presentation, conduct and credibility.
• Ability to exercise discretion, tact, diplomacy when dealing with confidential matters.
• A good understanding of data protection and safe record keeping.
Responsibilities
Perform administrative support activities that are highly confidential and sensitive.
Manage all aspects of the Chancellor’s diary, including the effective organization of travel, meetings, committees and events involving the Chancellor.
Schedule appointments and meetings by constant update of the meeting calendar.
Arrange and organize event calendar based on the appointed schedules.
Manage the internal and external communications in a timely and appropriate fashion.
Prepare, collate and distribute information relating to various Committees and meetings, including electronic coordination of agendas, accompanying papers, attending meetings and taking minutes and dissemination of outcomes and actions.
Coordinate and communicate relevant information across the department in a timely manner.
Preparation of all correspondence and other documentation as may be requested.
Provide a front of house service, organizing and hosting events and visits, liaising bookings and negotiating with venues as required.
Provide other support as requested like support at corporate events, arranging and servicing meetings, travel arrangements within the country and overseas.
Ensure that during any absences of the Chancellor matters of a routine and more critical nature are dealt with promptly and efficiently.
Work independently, interfacing with all departments and offices in the delivery of effective communications, prioritize events and meetings in the diary in line with corporate agenda.
Required to be well informed and articulate in relevant issues concerning the university.
Maintain confidentiality of information at all time.
Attends to queries by phone and/or in person and maintains a warm and courteous welcome as an accepted professional conduct.
Generate reports and submits as and when needed.
Maintain relevant database, filing system and attendance records as directed for effective administration.